Q. What is a Cashgram?

Cashgram is a way to instantly send out money to your users without asking for their bank details or any other personal information. Once the customer redeems the Cashgram, money will be deducted from your account and will be transferred to the recipient account.

Q. How do I use a Cashgram?

To use a Cashgram you need to have a Cashfree account. From your Cashfree dashboard you can create a new Cashgram for any customer. The typical process is listed below-

  1. Merchant creates a Cashgram filling in the customer’s phone number.
  2. Customer receives SMS and email notification about this Cashgram generated by the Merchant.
  3. Customer visits the Cashgram link, authenticates and enters their bank details. 
  4. The money is instantly transferred from Merchant’s account to customer’s bank account.

Q. What are the advantages of using a Cashgram? 

Cashgram makes sending out money simple and easy. It takes away all the operational overhead associated with bank transfers or payouts. You can simply create a Cashgram with a few clicks. We will notify the user and they can redeem the money any time at their  convenience.  

Q. How can I start using Cashgram?
To start using Cashgram you will need to sign-up with Cashfree. If you already have a Smart Payout account you can instantly start using Cashgram using the dashboard. Click on the “Cashgram” tab in the Smart Payout dashboard

Q. Can the customer view and redeem a Cashgram any time? 

Yes, the Cashgram recipient will be able to view and redeem their Cashgram at any time. 

Q. Can customers also redeem money to their UPI account?

If you have UPI enabled in your Smart Payout account your customers will be able to redeem a Cashgram to their UPI account. 

Q. Can customers also redeem money to their PayTM account? 

If you have PayTM enabled in your Smart Payout account your customers will be able to redeem a Cashgram to their PayTM account. 

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